Refund Policy


Last Revised: April 29, 2025

At

KRG Capital Solutions

, we are committed to providing excellent services to our clients. This Refund Policy outlines the terms and conditions under which refunds may be issued for services purchased through

www.krgcapitalsolutions.com

("Site").




1. Non-Refundable Services


All consulting, funding assistance, application services, and processing fees are

non-refundable

once work has commenced.


Due to the customized nature of financial consulting and funding application services,

we cannot offer refunds

after services have been initiated on your behalf.




2. Client Cooperation Requirement


Clients must:


Provide accurate, complete, and timely information and documentation.Maintain open communication during the service period.Follow all instructions necessary for the successful delivery of services.


Failure to cooperate, delays in communication, or submission of false information may result in forfeiture of any refund eligibility.




3. Cancellation Before Service Begins


If a client cancels within

24 hours

of signing up and

before any service activity has started

, they may request a partial refund.


A

$100 administrative fee

will be deducted from any refundable amount.


To request a cancellation within 24 hours, email us immediately at

[email protected]

or call us at

(281) 783-9921

.




4. No Guarantee of Outcomes


KRG Capital Solutions does not guarantee specific funding amounts, approvals, credit outcomes, or financial results.


Purchasing our services signifies your acknowledgment and acceptance that results may vary based on individual financial profiles and lender discretion.




5. Requesting a Refund


All refund requests must:


Be submitted in writing via email to [email protected].Include your full name, date of service purchase, and reason for the refund request.


Refund requests are reviewed on a

case-by-case basis

.


Refund decisions made by KRG Capital Solutions are

final

.




6. Chargebacks and Disputes


Filing a chargeback with your payment processor before contacting us may result in service suspension and legal action for breach of agreement.


We encourage all clients to work directly with us to resolve any concerns.




7. Updates to This Policy


We reserve the right to modify this Refund Policy at any time without prior notice.


Any changes will be effective immediately upon posting on the Site.




Contact Information


For questions regarding this Refund Policy, contact:


KRG Capital Solutions


Email:

[email protected]


Phone:

(281) 783-9921


Website:

www.krgcapitalsolutions.com